Page journeys
Follow the actual route a visitor took through your site — the page they landed on, every step after it, how long each step held them, and where they stopped.
A path per visitor, not a site average
An exit rate tells you a page loses people. A journey tells you what those people were doing: the page they arrived on, what they opened next, how long they stayed at each step, and which page they left from. That is the difference between knowing a problem exists and knowing where it is.
- Landing page, every page after it, and time spent on each
- The referrer and campaign attached to the visit, so you know what sent them
- Cart, checkout and thank-you steps recognised on ecommerce paths in the live view
What journeys tend to expose
Visitors bouncing between two pages because neither quite answers their question. Campaign traffic landing correctly and then wandering into an unrelated part of the site. People reaching pricing from one feature page but never from another — usually a missing internal link rather than a content problem.
Where you see them
In the live view a journey builds up as the visit happens, so you can watch someone move through the site. For visits that have already finished, session replay steps through the same path a page at a time. Both read the same first-party events, so the route you watched live is the route you can revisit later.
Frequently asked questions
How is this different from a funnel report?
A funnel measures a path you defined in advance. Journeys show the paths visitors actually took, including ones you would not have thought to configure, so there is nothing to set up first.
Do I need a paid plan for journeys?
No. Journeys in the live view are on every plan, including Free, within its 1,000 events a month and 30 days of history. Paid plans start at $14.99 a month and add unlimited history plus replay of finished visits.
Is the journey only page views?
The path is built from page views, with cart, checkout and purchase steps recognised on ecommerce sites so the moments that matter stand out.